Customer Testimonials
Amazing experience with Jose! He went above and beyond to help me get a new Car!!! He was really helpful and understanding but also honest. He was realistic and able to help me get what I wanted!!! I came in thanks to Rudy both of them were amazing!! Thanks again
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We stopped in to test drive and nearly purchased a vehicle. These guys were great and very honest! I know honesty and car sales are oil and water! But this dealership would have won our business it was just the specific car we wanted was at a different one. Our new car search spanned 2 weeks and a half dozen or more dealerships. We witnessed everything you could imagine. Nick and the Sales Manager, his name escapes me, treated us very well. I would recommend this dealership, even though we
Personally didn’t complete a purchase.
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I just purchased a 2020 Ford Escape. There were a plethora of options for cars as well as customizations. The salesman, Michael Miranda, is what sold us. His high energy level made us feel comfortable and excited while helping us choose a car to our specifications. 10/10 would recommend going to him. The customer service was excellent. A personalized moment was offered as they played the song of our choice as we walked up to sign papers to buy my car officially. The car itself drives so smoothly; we opted for an all-wheel-drive for Chicago’s winters. Loving this car already!
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Went there to buy a vehicle for my father and everything went so smooth. No complaints! And special thank you to Jose Gonzalez who helped my father and I out with everything. The customer service was great and everyone there was super friendly!
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The Very Best experience EVER purchasing a car. My sales representative is the best. He was professional, kind, honest, patient and the list goes on! 10,000 stars would not be enough to award him!
Jose Gonzalez is a great guy. He has experience in finance and helped me to get a good deal.
Danny did his job for sure. I knew I wouldn’t purchase if the price wasn’t right. We worked together and got me some numbers that I couldn’t refuse. I was so satisfied that I even told my brother to come down and make a purchase. We both end up leaving with the trucks we wanted man!
Alpiemonte Ford is very professional and honest, first time I’ve had a dealer where they tell you not to add something on and are honest about it’s quality. Mike Miranda was one of the funniest and professional sales representatives I’ve ever worked with in any business. Had a smile on my face the entire time working with him over 6 months to get my new car.
Went to Al Piemonte for a car on Tuesday, drove out in a few hours with my 2018 Ford Fiesta! My sales consultant Michael Miranda, was awesome and professional he helped me through the whole process with ease. I absolutely love my car.
A friend suggested this dealership in looking for a new car for my daughters 21st birthday in November. And make sure I see Carlton King...Glad I did!👍🏾
Lavern my sales person and Boris the manger. They help me purchase my first car. I’m a college student and they made it happen. You are treated like kings and queens here. Best service of my life. I’ll for sure be coming back to purchase future cars and even my future kids cars! Love this place! GO HERE!
Steve, is good salesman very happy experience with him eve though I didn’t buy car he treated me like family. I will recommend him to all my friends and associates. I will be buying a new ford bronco when they come out. Al Piemonte is a nice place to do business.
After a long week of car shopping I found myself with Steve who was a great advocate for me and helped me get into the perfect car. Steve made me feel welcome and comfortable, even Doordashing Starbucks for my girlfriend and myself while we started our long car buying process. It’s very seldom you can find a car salesman you feel you can trust, but Steve truly goes the extra mile for all of his customers.
I would highly recommend this dealership. I worked with Steve Martin. He was very helpful in explaining all the details and very informative and I got amazing deal.
Highly recommend this dealership. Steve was our sales person, and to be totally candid, he is a true gentleman and scholar. (I VERY rarely use those descriptors for anyone btw.) He was super pleasant to work with, offered great explanations to both me and my wife after the sale on the overall awesome technology.
This dealership is the best! My salesman, Steven was the best car salesperson I have ever worked with. He goes out of his way to get you exactly what you want and you will feel confident that he gave you the best deal that he could, he does not play games like I have had in the past with others. Everyone who works there is wonderful to deal with. Will be going back in three years when this lease is up.
I made an appointment and they serviced my right on time. Nick my seals person helped me once again. He’s always great! The other guy was also awesome in the service department. Thanks El Piemonte ! See y’all soon 😉
Steven Martin is very friendly and patient. He helped me get a car that I wanted. He is not pushy. He took is time and answered all of my questions.
Steven Martin best salesman in the whole dealership George used car manger was very helpful Definitely would come here for another car. Price was fair and sales process was quick.
Went to this dealership and worked with Carlton he was the absolute best he made sure I left the car lot with a smile on my face I love my new 2016 Chevy Malibu the environment is very clean and fun and the staff makes you feel comfortable during the whole process I would definitely recommend working with Carlton if your looking to leave the car lot with a new or used vehicle he will definitely make sure you leave out happy and well taken care of!!!
Very happy with my car. Everybody is friendly just a nice place to buy a car. I will be back again. Thank you Steven Martin for your help
This place was GREAT! A Special thank you to Steve, for making us not feel not pressured and answering all our questions! Steve was amazing And very knowledgeable. If you need a car Steve Martin is definitely your guy! Thank you
I have been looking at this dealership for a couple of months and have been avoiding going for some odd reason. I went this past Wednesday because i felt lucky and left out with a 2020 with low miles. They made the process fast and easy. I was so happy and I’m still happy. This is the place to get a car at.
I purchased 5 vehicles and I would never go anywhere else, very professional! I was impressed as you walk in as a customer and leave like part of there family, the sales professionals take the time to get you in the correct vehicle that fits your needs, Matt in finance will fight to get you the best rate possible . The service department is very professional and gets it right the first time. They offer a loaner if it's going to be a timely repair! Thanks for the trouble free purchases... Ray R
For sure the best! There professional staff will take however long it takes to get you in the vehicle that fits your needs! They don't just shove you in a vehicle to make a sale! I have purchased 5 vehicles from this dealership and it's always trouble free! Most dealers treat you like a number! When entering this dealership you become family and that is the way your treated! Also the service department is the best I have ever been to! I definitely highly recommend them! Thanks again for the trouble free purchase! See you soon for vehicle #6
We bought a new Ford Edge Sport from Al Piemonte this past July . Buying a new car is not always a great experience, but it was at Al Piemonte. You can always tell how good a company is until you need help. We did . About a week after we bought it, I was driving around going to a few malls and didn't notice a little scratch on the back right bumper until a got home. We all know that feeling well. So I called Al Piemonte thinking they're not obligated to repair it, but ...
I have had nothing but positive experiences with service at Al Piemonte. I also appreciate the fact that they are so close to home.
Lou Wilson is my go to guy for information and service . He is knowledgeable and eager to help . His estimated cost for the repair...is what the invoice was ...no surprises . If need be ...I'll wait for him .
Excellent service. Good people to do great service over 10 years. I live far distance, but I still come knowing that my car is in a great auto shop Ford dealer.
Estuvo excelente la atención prestada hacia nosotros, estamos muy a gusto con nuestra camioneta. Muchas gracias y muy agradecidos con ustedes. Felicitaciones!!! Gracias!!! En hora buena.
Sharon Max When in need go to Al monti Ford. My car was in bad shape, the sale person encouraged me and got me in a new car. Thanks Scott you and Financial team did for me. And all at Al monti Ford.
I have to say the only one who really helps and answers all Mt questions, is when I check out Diane or geez I forgot her name.
Polite, professional and they get it done right the first time!
Went to Al Piemonte Ford and what a great experience! Everyone was so helpful from sales, finance, etc to just the smiling salespeople not even helping me! 🙂 Especially Hank, Scott, Victor, RJ, Kiko, and GM George! Thanks everyone!
A very pleasurable experience for a service dealership
I love my Ford Focus. I get so many compliments on how great it looks. The rear camera is very helpful! I love the buy on oil change and get the next one free policy. I had to get a new tire recently. I wasn't happy with the fact that the dealer didn't have the same brand.
The whole process was good. The manager and salesman were very nice.
Mike made me feel like family. The whole process was easy and affordable. Victor made the deal happen and I ended up with a truck that I will enjoy.
The sales guy was great. He took time with me and let me go back and forth patiently until I made up my mind. It was a little higher than I wanted to pay but I got all the extra stuff that I wanted but that was my decision. They have a very nice professional atmosphere. And everyone was helpful and courteous.
I went to this dealership after being turned down somewhere else. When I walked in Hank came over to me limping asking if I needed help, and immediately he got to it. I told him what I needed and how much I was willing to pay. He worked so hard for me despite the fact that he was a little under the weather. After some time of being there he came back to the desk congratulating me for getting approved. He took me out showed me this Jeep that I absolutely loved it had everything I wanted, and more. When ...
Great customer service and pricing, the purchasing process was very smooth and we were contacted every step of the way. Thank you Al Piemonte Ford!
Service was outstanding. Price was within my range. Miguel Mancilla was great. Explained everything thoroughly and even delivered my car to me at home. A little mini "caravan" but great customer service.
Great experience and friendly help me pick out the car that I wanted. Helpd get the price down to what was in my price range.
Every bit of info I received was excellent! Brian made my decision easy. He was so informative! He showed me the car I requested and explained exactly how to operate.
I went to Henry and he was amazing. He worked his hardest to help my find a great car that was in my monthly price range. I will definitely recommend my friends and family to go to this dealership with Henry.
Great service people very friendly and they made sure you were good or needed anything. Fast workers talked to you about the process of everything
Nice and easy, they have good deals, The financial process quick and easy, and very reasonable rates, I will definitely recommend them, I will buy again for sure.
I needed a car hank helped me get in one and I'm very excited and thankful to be able to get get around the city again,thanks hank.
Amazing people and amazing service. I will not buy a car anywhere else. All of the employees here are knowledgeable, friendly and willing to go the extra mile not only for a good deal, but for a great experience when buying a car. A+
I worked with Miguel Mancilla to purchase our new Ford Edge and he was excellent. He helped us find exactly what we wanted and made our purchase extremely easy. Go see Miguel!
Went to this dealer for the 2nd time in 6 months to trade in a 2014 Escape to purchase a 2017 Escape however, the 2017 was not available but we did purchase a 2018 instead and we are happy with our purchase. There was a miss understanding with John when picking up the car today but he did apologize, correct the mistake and was very helpful with getting us service.
I bought a transit 250 from Jack Zareba in commercial sales and he set it up so easy for me. He sent over price and played no games so I didn't have to take off work. I called him told him what I wanted and he gave me a great price. I just had to go in and pick it up. Super easy way to buy.
They are awesome to work with got me in and out in a couple of hours. They worked with me and I am very pleased with the new purchase. I was amazed at how quickly they responded and got me in and out quickly. They are great to work with!
amazing people working there. everyone knows how to greet people make you fell at home.This makes the second car that Mort has help me purchase in one year
This is the 3rd vehicle I purchase with this dealer and have use the same sales person Hank for all of them. He is amazing he truly goes above and beyond and deserves an excellent on his rating. He is honest and truly very helpful. I've had great experiences and would highly recommend this team
Being female it is always intimidating to walk into a dealership. Al Piemonte Ford is a place where you can feel comfortable. Henry Reyes is my salesman and I couldn't recommend anyone better. He will go above and beyond to get you the best deal possible and he won't stop until he does. Henry is the type of salesman that you can rely on even after the deal is done. If you have and questions or concerns he will do his best to answer or resolve them. If you are looking to purchase a vehicle, Henry is the ...
I would recommend hank to any of my family and friends he really helped me out great guy will do business there again very helpful
Henry Reyes helped me out making sure that I left the dealership happy as well in style . He made sure I was taken care in the best way possible ! He didn’t take his attention off of me the entire time making sure he was straight forward with me as well
My salesman Jim was attentive and respectful to my needs and guidelines of what I was looking for.He did not try to "push" outside of that and he did the best at putting options on the table for my budget. He went up and beyond to satisfy me as a customer. I couldn't of asked for a better experience not only with Jim but overall with the dealership!
Brought my 2014 F150 XLT in (which i purchased new from Al Piemonte Ford) for some maintenance and decided to look at leases on a new 2017 F150 lariat just to get an idea. The truck I wanted was pretty expensive and the initial numbers were car out of my comfort range, but after telling them what I was willing to pay the met my number with almost no negotiating at all. Really easy and stress free. Miguel helped me and he was great. This is my 5th vehicle purchase from AP Ford and there will probably be many more.
Thanks to alpiemonte ford personel for all your good help and friendly service that's all I have to say thanks agian5gor your good service.
Al Piemonte is my go to place when buying a ford! Everyone is helpful, courteous and very appreciative of your business. They really work with you in getting the best deal you can afford. I would highly recommend Andre and Lanell for their excellent customer service skills!
Staff was friendly and went above and beyond. Will recommend and use again next time I need a car. A pleasure to do business with. A plus
Very nice and Polite crew. Do not have anything bad to say. I have tl say Daniel helped me put to all his Ability and everyone around was nice enough to stop and aay Hi. Very professional, if any of my friends are looking i will surely recommend them to Al Piemonte Dealerships. And Ivan Guzman thank you also for making sure i was in great hands. I made a new friend.
Jim was awesome he help me get a beautiful car, Is amazing how he explains everything to you. He walked us through the entire process so easy. he showed me how the car work, he was so thoughtful he even help me to connect my phone to the car My experience was awesome thanks to Jim.
El servicio fue excelente y Francisco nos atendió muy bien y porque me ayudaron a financiar el carro que realmente yo deseaba muchas gracias al equipo que nos atendió.
Everyone was very friendly and very helpful my salesman was terrific, I have bought a lot of cars and this was the best experience he made sure I drove it to make sure I was comfortable in this model, he explained it detail all the functions in the car. While waiting for the to meet with fiancé man he showed where to seat, but returned several time to see if could get me a water or anything
We were greeted as soon as we walked in the dealership. Everyone was pleasant and smiled and said hello. We were there to buy a work van so they paged the commercial sales person who came right away and explained that he was finishing up with a customer and would be with us shortly. We didn't wait long. His name was Jack and he was a great guy. We bought a work van from him and got a great price. I would highly recommend talking to Jack for your commercial needs. He also speaks Polish if you want someone ...
Awesome job amazing sales management and financial I will recommend this to everyone Very nice and friendly people they treat you like family great job
There's a very nice selection here at this dealer, the only downside is that you have to sit there for about 2 hours before you can get your brand new truck. Plus there's this one guy in the front desk who tried to lowball my dad for his nicely kept truck and was really rude about it. Besides that, Miguel Mancilla was very accommodating and helped us get the truck we were looking for, we really appreciate what he did for us! Mark also with the paperwork, took about 5 minutes to go in and sign off for the new ...
I want to thank Lenell, Raul, Dave & last but not least, Sam in the finance dept. cause each of these gentlemen did an excellent job & took great care of us! You guys ROCK. I think through the yrs. we've bought @ least 4 cars @ Al Piemonte. Not sure who runs the company now but they should be very proud of these employees! Wanted to also thank Perla Chavez for her kindness & help when we brought the car back in to get Package A services. She ROCKS too. I am sure there's plenty more employees that are awesome ...
Angel my sales person was awesome, knew everything about the vehicle. Managers were great really took care of me And were willing to do what ever it took to get the deal done
To say I was happy that I made the choice to purchase my new vehicle at Al Piemonte Ford would be a MASSIVE understatement. From my initial meeting with my salesman Karol Sikora in the parking lot until I left the dealership with my BRAND NEW car I have never been more pleased with a salesperson AND my purchase. He made me laugh and smile so much during the process that my cheeks literally hurt! He had such a positive energy about him that was absolutely catchy. There was NOT a single point during the whole time I was with ...
every time I bring my car to be serviced, Ms. Chavez greets me with a warm hello. I'm taken care of and the service is great. today, seemed to be a longer wait for everyones cars to be serviced. Mr. Eno Cela apologized for the long wait. it wasn't a problem because I knew that my car was getting the best service around. Some things are worth the wait.
We called on the phone, set up a time, there was no issues or problems, everyone was courteous. We used Matt Szajewski as our go to guy for the transaction. He did a great job!
I had a great experience from meeting Ivan, Rocket, Mort, and my salesman Jim Calka. I will be a customer for the rest of my life. I just wish AL was still alive just to meet him.
Karol was very helpful and a very good salesperson 😀and we are glad to have him assist us. I would definitly recommend him to my friends.
Happy going there to buy my ford escape 2017 I would recommend friends or family there. can complaint at all about the sale person treated us good.
Mort was knowledgeable, polite, and patient. He answered all our questions and found the exact car that was perfect for us. He even got us the heated seats we wanted. We love our 2017 Ford Escape!
Extremely professional ang great sales person...i would recomment gio to any of my friends. I would buy another ford at this particular dealership. Great service
Nice people nice selection. Had the opportunity to buy two explorers in 5 days. Really got a good deal. The team tooj time to help me with answering the questions that i have. Thank you
Henry was great! He asked what we were looking for inside and out, and he delivered! Gave me exactly what I was looking for! I absolutely love my new car, we'll be back for my wife's car!
My name is Catherine I filed Bankruptcy 2years ago and lost almost everything. Al Piemonte gave me a second chance they work all day to get the monthly payment I could afford comfortable. Angel M. Is the BEST SALESMAN EVER!!!!!!!
I went in and met with Andre, he was helpful and friendly. He made my whole family comfortable and took the time to help me make the best decision for us. I think I met with 6 people while I was there and everyone was extremely friendly. Great team to worl with and I would recommend Al Piemonte Ford to anyone looking to buy! Thank you!
in our years of dealing with Al Pimonti and salesman Jack Z. we have always been more than satisfied. we would highly recommend this dealership and Jack Z. to all.
No high pressure like many dealerships. Thorough in cleanliness. Friendly staff and the facility is very customer friendly. Detailing employees took pride in their work.
My husband and I went into your dealership for a recall and walked out with a brand new car thanks to Henry! He has the best customer service we've ever experienced in any dealership! He's a great asset to the Al Piemonte team!
Henry Richie and Tony went above and beyond to take care of me even to the point of wiping my frustrated tears away over a three-day working deal
The moment we walked into the dealership we were welcomed. Our salesman Matt, was attentive and knowledgeable. He found the perfect car for our needs at a fair price. Financing was painless.
Salesman was great and allowed us to take our time, let us check the van over thoroughly and was very accommodating. The van we bought did not require any detailing so they detailed our car that we drove there since it was covered in salt. Who has that kind of customer service???!! The purchasing of this van was fun and even though it was not a high dollar vehicle all the guys we worked with treated us like we were a top customer!!
sale person Karol Sikora hellp me with buying previous ford F 250 super duty diesel and know he help me with buying Explorer .he gave me and my wife great deal on both .
Starting from the moment I contacted this dealership ending with purchasing the car I wanted, overall , it was a smooth and quick process and I got the attention and assistance I was desired to get. I'd recommend this dealer to anyone would like to get a new car.
I recently had my car service. My service advisor was Perla Chvez. She was very helpful in handling my questions. I felt at ease because of her. There was a problem with the part that needed for my car. Ms Perez was very helpful in getting the problem corrected. I just wanted to complement her on a job well done. I only hope that I will have her as my service advisor every time I bring my car in to be serviced.
Matt the salesman who assisted us spent a long time with us making sure we would be happy. Again when I came back he made sure everything was working properly in the car before saying good by.
From the moment I walked in the door and was greeted by Hank [ Henry Reyes] I was made to feel at ease. At the beginning I was asked what I was interested in after saying I wasn't looking for anything new and really wanted to know what I could get into he guided me to his desk and we looked at some options on his computer, then we went onto the lot and had a look at those options and a few more that weren't previewed on the computer. when I had made choice Hank guided me through ...
I'm not sure which executive role Mr Oreilly has at the dealership, but he and Jim Schaeffer got my company a much better deal then I had ever expected. Todd, thank you for your personal service. I prefer online personal service not online. I choose to support the brick and mortar guy in any case. St Charles business owner
Esteban was Awesome he took the time to assit me while he was taking care of Another customer. Esteban took the time to take me out for a test drive and after purchasing my Escape he walked me thru all the features in my car he connected my phone to the car as we'll. This was my best experience at Al Piemonte and Great service like that is why I will be back again, I will definitely recommend my friends and family to Al Piemonte Esteban thanks again
I have purchased my last 2 new vehicles from AP Ford in Melrose Park and highly recommend them! Most recently purchased a new Edge Titanium and beginning with Kelly from internet sales response to Matt who assisted me when I arrived and the finance department, everything went very smooth - calm and no stress - I got the exact car I was looking for and the deal as promised before I arrived. I will definitely be back and highly recommend this dealership to all.
I am a senior citizen who has purchased my share of automobiles in my lifetime, but I have to say without any doubt that the best car buying experience of my life came recently at Al Piemonte Ford. I was treated like a family member for sure. RJ, the General Manager Chuck, my salesman "Rocket", all worked together to get me the best deal I could ever imagine and never thought possible. Just one step into the dealership tells you that they really care about their customers, not just when they sell a car but long after the ...
I have been using Al Piemonte Ford for years and the sales professional's are still at work there. The staff was extremely courteous and friendly. My sales person was Hennery (Hank) who was informative and helpful. He guided me thru the process of the purchase and explained the process to me. the sales group also helped with a extended warranty and a remote start system. I wish to thank all of the people at Al Piemonte Ford for their help and service.
I bought a beautiful Escape in August and unfortunately totaled it 10 weeks later. Todd, Mort and the AP Ford team not only got me the exact same car, they got me a better deal with 0% financing. AP Ford...simply the best!
Mike & Lanel took real good care of me they were very honest & straight with me when get ready I will buy another ford from mike
Great dealership, awesome people, great atmosphere to be in. The dealer put me in the car that I wanted and I'm happy and satisfied.
I dealt with Mort Bahrami, who was an absolute pleasure to deal with. He was knowledgeable, professional, patient, and without pressure. I have to say my whole experience, from Marco through Chuck and Mort to Dave was extremely well-handled. Everyone was terrific. I keep cars for a long time, but I'll be back.
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