I have to say thumbs up to Al Piemonte for their great service. I recently had my servi w engine soon light come on and brought it in. And glad that I did bring it in to AP Ford. The car was diagnosed and fixed. However, when it was taken out for a test drive service engine came up again. They took it back and upon further inspection found another issue. Andy was extremely helpful with explaining everything to me and helping me get a rental. I gave found from getting my oil changed to repairs I wouldn't bring my car anywhere else. Everyone there is extremely helpful and keeps you abreast on any issues your car may have.. THANK YOU Al Piemonte ???
Elizabeth from the late night service department, was extraordinarily helpful, and full of knowledge. Helped me get an appointment set up right away and acted with the highest customer service. Great jo band keep up the good work!
The sales guy was great. He took time with me and let me go back and forth patiently until I made up my mind. It was a little higher than I wanted to pay but I got all the extra stuff that I wanted but that was my decision. They have a very nice professional atmosphere. And everyone was helpful and courteous.
I went to this dealership after being turned down somewhere else. When I walked in Hank came over to me limping asking if I needed help, and immediately he got to it. I told him what I needed and how much I was willing to pay. He worked so hard for me despite the fact that he was a little under the weather. After some time of being there he came back to the desk congratulating me for getting approved. He took me out showed me this Jeep that I absolutely loved it had everything I wanted, and more. When we were wrapping up, and I went to talk to finance my payments per month actually dropped lower than I expected. My overall experience was awesome, and I’ll recommend anyone to Hank.
Henry (Hank) My Salesman went ABOVE & BEYOND For Me! I Would Recommend Him To Anyone I Know Looking To Buy A Used or New Car. I Definitely Like Him BETTER Than My Last Salesman Who I Felt Didn't Really Show Much Care When Selling Me My 1st Al Piemonte Vehicle. Hank Showed How Much He Genuinely Cared By Taking The Time Out To Actually Show Me How To Operate My New Truck And Even Programmed It To My Liking For Me. He Even Said That If I Needed Anything To Call Him & That He Was... MY PERSONAL SECRETARY Now! I Thought That Was INCREDIBLE AND OUTSTANDING! He Even Helped Me Move My Belongings From The Old Vehicle To The New One. He's A REAL Stand Up Guy! Anthony (The Manager) Who At First Appeared A Little Scary, Really Listened To Me & My Financial Situation & I Felt Genuinely Showed Care & Understanding Which Made Me Feel More At Ease & Comfortable. Matt (In Finance) Is The COOLEST Guy! He Explained Everything Regarding My Financing In A Way That I Was Able To Easily Understand And When I'd Stop Him To Ask Questions, He Was AWESOME! Lastly, I Want To Mention The Thin Blonde-Haired Lady (Sorry I Can't Think Of Her Name) In The Room Next To Matt, She Greeted Me So Warmly & Brought Me A Bottle Of Water Which I Felt Was Soooo Kind. She Even Called Me On Monday To See How Everything Was Going Which Was An Unexpected Surprise! All In All, I'm Happy That I Was Given The Chance To REMAIN Apart Of The AP Ford Family! Thank You EVERYONE And Keep Up The GREAT Work! ANDDDDD The FREE Steak & Chicken Tacos From The Cilantro Taco Truck Was The Icing on The Cake! LOL! See More
Great customer service and pricing, the purchasing process was very smooth and we were contacted every step of the way. Thank you Al Piemonte Ford!
Service was outstanding. Price was within my range. Miguel Mancilla was great. Explained everything thoroughly and even delivered my car to me at home. A little mini "caravan" but great customer service.
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